Senior Communications Specialist
Career Ladders Project (CLP) promotes equity-minded community college redesign. We collaborate with colleges and their partners to discover, develop, and disseminate effective practices. Our policy work, research, and direct efforts with colleges lead to system change—and enable more students to attain certificates, degrees, transfers, and career advancement. Read more at www.careerladdersproject.org.
Our office is located at 678 13th Street, Oakland, CA 94612. CLP operates under the fiscal sponsorship of the Foundation for California Community Colleges, the non-profit auxiliary for the California Community Colleges.
CLP is looking for an experienced communications specialist to write and help produce and manage internal and external communications for CLP in all formats, including website posts and other web content, social media posts and campaigns, program communications including tools for the field, event communications, email marketing, and print publications.
Essential job duties, responsibilities, and goals include:
- Writing compelling news posts and drafting technical program content: Write about CLP’s upcoming events, people we serve, organizations we collaborate with, and how colleges are redesigning their programs; draft content for monthly newsletter; attend events and interview external stakeholders and CLP team members, as assigned, to create and edit program content such as “GP Stories.”
- Implementing social media strategy by developing and managing CLP’s social media presence: Plan campaigns to develop communities of practice and pursue organizational objectives; draft posts; interact with followers and colleague organizations with supervision; plan and coordinate social media chats; draft and circulate monthly reports on CLP’s social media engagement.
- Managing CLP communications calendar and email newsletter: Maintain editorial calendar and, with project deadlines and scope in mind, work out task lists on achievable timelines using Asana; manage production of and revisions to email newsletter; organize and manage mailing lists in Constant Contact.
- Helping build CLP communications operations: Update website and edit pages as needed using WordPress; help develop a style guide and apply stylistic standards across CLP; help ensure brand continuity; create and maintain media list; monitor media coverage of CLP and related topics; communicate with printers and other vendors about project requirements, prices, and timelines.
Education, Skills and Experience
The following qualifications are required:
- At least four years of professional experience as a writer, preferably as a journalist
- Professional experience fact-checking and editing or copy editing
- Professional experience in public education (as a communications professional, educator, or journalist, for example) or demonstrated interest in education policy
- Initiative: ability to work both independently and collaboratively and to seek and respond to feedback
- Experience with strategic use of major social media (Facebook, Twitter, Instagram, LinkedIn) or in developing a policy-oriented social media presence
- Proficiency with Google Drive applications and with the full Microsoft Office Suite
- Knowledge of AP style, ability to produce clean copy
- Dedication to racial and economic equity
- Bachelor’s degree
The following qualifications are highly desirable:
- Experience working in a nonprofit setting
- Ability to digest technical or bureaucratic language and suggest alternative ways to convey the same content
- Ability to prioritize and handle multiple tasks simultaneously, creatively, and accurately
- Project management skills, experience with Asana
- Proficiency in Wordpress and in Constant Contact or another email management tool
- Fluency in Spanish, Mandarin or Cantonese
- Ability to work at a computer workstation for periods up to 4 hours at a time.
- Ability to speak on the telephone for a total of up to 3 hours per day.
- Ability to sit for up to 3 hours without breaks at meetings.
- Ability to walk and stand for up to 4 hours without breaks at program site visits and meetings.
- Ability to lift and move a minimum of 40 pounds
- Ability to travel occasionally, as described above
Working Conditions and Travel
Occasional local or overnight travel by land or air within the state of California.
The salary is competitive and commensurate with experience and qualifications. The excellent benefits package currently includes paid holiday, sick, and vacation leave; medical, dental, and vision insurance and more; along with a generous defined benefit retirement plan (California Public Employee Retirement System – CalPERS).